Privacy Policy

Acceptance of the Privacy Policy

By accessing the 4HUMAN website (https://www.4human.store), you acknowledge and agree to the terms outlined in this Privacy Policy.
If you do not agree, you must immediately stop using the Website and its services.

This Privacy Policy may be updated periodically. We recommend revisiting this page regularly to stay informed of any changes.

 
Scope, Purpose, and Legal Basis for Processing Personal Data, and Data Retention

The personal data we collect depends on the functionalities you use on our Website.
Below is an overview of the types of data processed, grouped by functionality and purpose:

1. Website Access Data

When you visit our Website, your browser automatically sends the following information to our server, which is stored temporarily in a log file:

  • Your device’s IP address

  • Date and time of access

  • Name and URL of the accessed file

  • Referrer URL (the website from which you arrived)

  • Browser type and, if applicable, operating system

  • Your internet service provider

2. User Account Registration

To access some features, you must register an account per our General Terms and Conditions.
Registration involves entering personal data, forming a user agreement with 4HUMAN.
This data is processed as part of account creation and usage.

3. Marketing Communications

We may process your contact information (e.g., email) to send:

  • Promotional content

  • Offers

  • Newsletters

We may also use behavioral data (e.g., preferences, browsing activity) collected through cookies to personalize marketing efforts.

4. User Inquiries

Depending on your contact method and the nature of your inquiry, we may collect:

  • Your name and surname

  • Phone number

  • Email address

  • Any additional information you share

This helps us respond to your inquiries, address issues, and enhance user satisfaction.

Sharing of Personal Data

We do not share your data with third parties unless:

  • Required by law (e.g., by law enforcement), or

  • Necessary to fulfill our business obligations or execute contracts

In all cases, we act in compliance with relevant legal requirements.

Order Fulfillment and Delivery

When you place an order, you may receive notifications via email and/or SMS regarding the status and delivery of your shipment.
Depending on the delivery provider, your contact details (email and phone number) may be shared for delivery notifications.

Legal Basis:

  • Contract performance under Article 12(2) ZZPL (related to the purchase and delivery)

  • Legitimate interest under Article 12(6) ZZPL (to improve delivery efficiency)

International Data Transfers

Personal data may be transferred to countries where our contractual partners have operations or servers. These are exclusively:

  • Countries within the European Union, or

  • Countries deemed to have an adequate level of protection according to Serbian law

We apply appropriate safeguards, including contractual data protection clauses that comply with Serbian and EU regulations.

Shipping:
Rest assured, our shipping and returns policy is designed with your convenience and satisfaction in mind. We offer swift shipping to get your leggings to you as quickly as possible, ensuring you can start enjoying them in no time.

Should you need to make a return or exchange for any reason, our hassle-free returns policy ensures a smooth process. Simply reach out to our customer service team, and we’ll guide you through the steps to make sure you’re completely satisfied with your purchase. Your happiness is our priority, so shop confidently knowing that we’ve got you covered every step of the way.