Shipping

Delivery Time

Depending on the availability of the ordered products, we deliver products within 2 to 5 working days from the receipt of your order.
Due to unforeseen circumstances, in some cases, the delivery time may be longer than 5 working days, but not longer than the legal deadline of 30 days (Article 31 of the Consumer Protection Act).

Package Pickup

The ordered products are sent via AKS Express courier service, which delivers within the territory of the Republic of Serbia.
The courier service operates on working days from 8:00 AM to 5:00 PM.

Please ensure that someone is present at the delivery address during that time to receive the package.

Upon receiving the package, you should visually inspect it for any visible damage.
If you notice that the shipping box is significantly damaged and suspect that the product may be damaged, refuse to accept the package and inform us immediately by calling 064/510-4967 or via email at reklamacije@4human.store.

If the package appears undamaged, feel free to accept it and sign the delivery slip provided by the courier.

It is standard practice that if the courier cannot find you at the address, they will call the phone number you provided when placing the order to arrange a new delivery time.
If you are not available even at the new time, the package will be returned to us, and the contract will be considered terminated.
If payment was already made via credit card, voucher, or cash deposit, the refund will be processed within 5 days.

Delivery Cost

Home delivery is free for all orders of 8,000 dinars or more.
For orders under 8,000 dinars, the delivery cost is 480 dinars.

Shipping:
Rest assured, our shipping and returns policy is designed with your convenience and satisfaction in mind. We offer swift shipping to get your leggings to you as quickly as possible, ensuring you can start enjoying them in no time.

Should you need to make a return or exchange for any reason, our hassle-free returns policy ensures a smooth process. Simply reach out to our customer service team, and we’ll guide you through the steps to make sure you’re completely satisfied with your purchase. Your happiness is our priority, so shop confidently knowing that we’ve got you covered every step of the way.